Blog 5 Landlords 5 Advertise 5’s Quick Start Guide: 3 Keys To Listing & Renting Efficiently’s Quick Start Guide: 3 Keys To Listing & Renting Efficiently

6 min read
Sarah Anderson

Sarah Anderson

Creative Content Writer at

Published on May 27, 2021

Last updated on March 22nd, 2023

Hi there, and welcome to! If you’re here, then chances are you’re a landlord or property manager who’s looking to streamline their rental process to save time and energy. You’re in the right place, and if you invest the time to read this short quick start guide now, you’ll be well on your way to becoming a expert in no time.

So, whether you’re a seasoned property management professional looking for a way to scale your business or you’re just listing your first-ever unit as a new landlord, you can follow this guide to get up and running on today while maximizing efficiency.

Table of Contents

Landlords & Property Managers

Advertise your rental for free on – an all-in-one rental platform.

  • Maximize Exposure: Multiplatform syndication to Craigslist, Kijiji, Zumper, Facebook Rental Groups & more.
  • Generate Quality Leads: Chat instantly with ID verified renters & search from a list of suggested tenants.
  • Screen Tenants Smarter: Easily assess a renter’s reliability & trustworthiness with Trust Score – the new intelligent rating system.

Set up the basics

The most important first step on your way to successfully list, market, and fill your unit on is to start with the right foundation.

What you’ll need to do:

  1. Complete your profile
  2. Get verified

1. Complete your profile

To help establish trust with your potential tenants, having a fully completed profile is an essential key to success on and it starts with you.

  • Upload your photo
  • Fill out all the fields
  • Add a small bio

2. Get verified

After your profile is complete, your next step is to get verified. It’s a fairly straightforward process that will earn you the blue checkmark verified badge. This signals to renters that you are who you say you are and are helping to continue to build and establish trust.

The verification process includes sending your information to so that our staff can review a picture of your government-issued ID.

The verification process shows to tenants that you are trustworthy as a landlord.

Without these basics in place, you’ll be missing out on opportunities for leads and more chances to automize your rental process for efficiency.

More resources:

Now, renters will feel comfortable reaching out to you to inquire about your unit. Before they send you their application, which is full of their personal info, they need to see that you are a trusted landlord and having a complete bio is the perfect way to start.

Reach our support either in-app or by email for any questions or troubleshooting you have about completing your profile or getting verified. Next, let’s look at how you can publish your first listing and start making your new rental hub.

Make your rental hub

Once your profile is set up and verified, it’s time to post your first listing.

Then, as a CRM tool has enough features that it can become your rental hub. Collect your leads, even ones you’ve gathered from places like Facebook Marketplace and Kijiji, and bring them to to streamline.

This creates your own rental hub, where you can easily manage inquiries and determine which leads are worth pursuing. Here’s how you do it:

  1. Use your page as the official “website” for your listing and tell all interested leads to apply via
  2. Use our syndication feature to push your listing out to multiple channels including Craigslist and Facebook Marketplace
  3. Reach out to your suggested tenants and invite them to apply to your listing
  4. Market through featured listings to get three times the eyes on your listings

>> Recommended Reading: Frequently Asked Questions

Screen tenants on

Our final tip to start off on the right foot using to its full advantage is to screen your tenants using our features that will help you go from a flood of hundreds of leads to a selection of qualified leads to help you go from overwhelmed to in control. Plus, by digitalizing the tenant screening process, you’re going to increase efficiency and save a lot of time.

Here’s how you can screen tenants on as a landlord or property manager:

  1. Pre-screen with video tours
  2. The Trust Score
  3. Application summary
  4. Quick reply templates

1. Pre-screen with video tours

When you receive inquiries asking about availability, additional photos, or booking a showing, then try sending them a video tour of your unit that you posted to your first listing.

After they’ve seen the video and they’re still interested to pursue a showing or move to the application process, that’s when you can begin interacting with them in a meaningful way.

This helpful pre-screening tip can save you from a lot of back and forth from cold leads.

2. The Trust Score

Running a credit check is a common step in the screening process for most landlords or property managers. On, tenants will get a Trust Score, our intelligent rating system that shows at a glance their credibility as a renter.

Using a smart algorithm to pull data from their income information, social media presence, and Equifax credit report that we run — the Trust Score is an invaluable tenant screening tool.

More resources:

3. Application summary

A clear and concise application summary helps you screen tenants easily by seeing key information at a glance so you’ll know before you go ahead with an applicant whether or not they’re going to be a good fit.

4. Quick reply templates's quick reply templates are helpful for landlords.

A quick reply is better than no reply. But when you have dozens or even hundreds of inquiries, it can get overwhelming. So, made customizable response templates.

They prompt renters to answer a few questions before you go ahead and book a showing for them.

Here are a few more ideas that will help you determine more easily if this renter is a good fit for your unit:

  1. How many people will be living with you? (Please provide a short description of each individual with their age & profession)
  2. What is your desired move-in date?
  3. What city do you currently live in?
  4. Do you have any pets?
  5. Do you smoke?
  6. Have you viewed the video tour?

Since these are customizable, you can edit them to help support your goals as a landlord or property manager.

Once you’ve completed these three keys to success: setting up the basics, making your hub, and tenant screening — you’re ready to move ahead with one of your qualified leads to the application stages.

Questions? Reach out to support either in-app or by email and we’ll be happy to assist.

Additional resources

Watch now: Landlord Onboarding — 3 Keys To Success

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