How to protect your rental account online
Keep your rental account secure with a unique password, 2FA, safe device habits, phishing awareness, updated contact details, and quick activity reports now now
Your rental account contains personal information, financial records, and lease documents. Keeping it secure is straightforward if you follow a few basic practices.
Use a Strong, Unique Password
Your rental platform account should have a password that is unique to that account and not used anywhere else. A strong password is at least 12 characters long and combines letters, numbers, and symbols. Using a password manager makes it easy to maintain unique passwords across all your accounts without having to remember them all.
Enable Two-Factor Authentication
Two-factor authentication (2FA) adds a second layer of security by requiring a code sent to your phone or email in addition to your password when you log in. Enable it on any platform that offers it, including your rental platform, your email account, and your banking app.
Be Cautious on Shared or Public Devices
Avoid logging into your rental account on a shared or public computer. If you have to, make sure you log out completely before leaving and don't save your password in the browser.
Watch for Phishing Attempts
Scammers sometimes send emails or messages that look like they're from a rental platform, asking you to click a link and log in. These links lead to fake login pages designed to steal your credentials. Always navigate directly to the platform's website rather than clicking links in emails, and check the sender's email address carefully if you receive an unexpected message.
Keep Your Contact Details Up to Date
Make sure the email address and phone number on your rental account are current. These are used to verify your identity and send security alerts. An outdated email address means you may miss important notifications or be locked out of your account.
Report Suspicious Activity Immediately
If you notice anything unusual on your account, such as messages you didn't send, changes to your profile, or login alerts from an unfamiliar location, report it to the platform immediately and change your password right away.