In case you missed anything.


Why does ask for so much personal information?

Why is asking for my SIN?

What happens after I upload my ID to

Who has access to my personal information?

Is legit?

Why is my phone number required to create an account on

How does protect my personal data?

Are the contracts signed on legally binding?

Does only have listings in Vancouver?


How do you advertise a rental property?

What are common addendums that can be added to a rental agreement?

What information can a landlord ask for?

How much notice do you have to give to a tenant?

How to evict a tenant?

What should I do if my tenant abandons the rental unit?

Can landlords refuse pets?

What to do if tenant doesn't pay rent?

Can I force my tenant to buy tenant insurance?

What can I do if my tenant has more people living in the suite?

How do I sign a rental contract with my tenant?

When can landlords enter a rental unit?

Does it cost to list on

How can help me find tenants?

How do I check a potential tenant’s credit score?

How does the Trust Score compare to other credit check reports?

How do I collect rent from my tenants?

Do I have to pay any service fees if I collect rent online using

If my renter underpaid, how do I receive the unpaid amount?

If my renter overpaid, how do I refund their money?

Under what circumstances is responsible for refunds?

Since renters can now pay with Bitcoin, can I receive rent in Bitcoin?

Do I receive rent payments right away?

Why is there a payout fee?


When should I pay my deposits?

What to do if my landlord refuses to pay my deposit back?

Can landlords refuse pets?

Do I need to include my roommate on my lease agreement?

What are considered emergency repairs on a rental unit?

What information can a landlord ask for?

Who's responsible for fixing stuff?

Who is responsible for snow removal at a rental property?

What do I do when an appliance breaks down?

Can a landlord make a tenant pay for repairs?

What happens if I pay my rent late?

Do I need to purchase tenant insurance?

Can a landlord ask for another security deposit?

Can a landlord charge me a key deposit?

Are landlords allowed to increase rent?

How do I end my lease early?

Are landlords allowed to come into my rental property without notice?

Does it cost to rent on

What does a verified listing and verified landlord mean? And how do I know if a landlord or listing is verified?

How do I apply to a rental listing?

Why is my Equifax score different from my Trust Score?

Why is my Trust Score so low?

How do I pay rent online?

Are there service fees associated with paying rent online through

Why do I have to pay processing fees on

Why can’t I select a payment option?

The payment request says I’ve underpaid, what does that mean?

If I overpaid, how can I request a refund?

Can I get a refund if I made a mistake in my rent payment?

Under what circumstances do I contact for a refund?

What if I want to pay rent online through, but my landlord is not on your platform?

What should I do if I think I got scammed by my landlord?

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