What to do before moving into a rental

The period between signing your lease and getting your keys is a good time to take care of a few practical things. Getting these sorted before move-in day makes the transition smoother and helps you avoid problems down the road.

Confirm Your Move-In Details in Writing

Before move-in day, confirm the following with your landlord in writing:

• The exact move-in date and time
• Where and how you'll receive your keys
• Which parking spot, storage locker, or amenities are included
• Any outstanding repairs the landlord agreed to complete before you move in

Having this in writing protects you if anything is disputed later.

Set Up Your Utilities

Find out which utilities are included in your rent and which you need to set up yourself. If electricity, gas, or internet are your responsibility, contact the relevant providers before your move-in date so service is active from day one. In some buildings, utilities are transferred rather than set up fresh — ask your landlord what the process is.

Get Tenant Insurance

Tenant insurance is not legally required in most provinces, but it is strongly recommended and some landlords make it a condition of the lease. It covers your personal belongings against theft, fire, and water damage, and provides liability coverage if someone is injured in your unit. Policies are generally affordable and can be arranged quickly online.

Do a Thorough Move-In Inspection

Walk through the unit before you bring any of your belongings in. Document the condition of every room with photos and video, note any existing damage in writing, and make sure both you and your landlord sign the inspection report. This protects your deposit when you eventually move out.

Update Your Address

Notify the following of your new address before or shortly after moving in:

• Canada Post (mail forwarding)
• Your employer and bank
• Government accounts including CRA and any provincial benefit programmes
• Your doctor, dentist, and any other service providers

Know Who to Contact for Issues

Before move-in day, get the contact details for your landlord or property manager and find out the preferred way to report maintenance issues. Knowing this from the start means you're not scrambling to find information when something needs attention.