Tenant privacy rights in Quebec: what renters need to know
Tenant privacy in Quebec is governed by provincial civil law and Law 25, which strictly regulate landlord entry, data collection, and surveillance practices.This guide covers Quebec tenancy law only. For other provinces, see our [rental laws guides].
In Quebec, tenant privacy is protected by the Civil Code of Quebec, the Quebec Charter of Human Rights and Freedoms, and Quebec's Act Respecting the Protection of Personal Information in the Private Sector (Law 25). Together these laws govern how landlords can enter your home, collect your personal information, and use surveillance on the rental property. Disputes are handled by the Tribunal administratif du logement (TAL).
Your Right to Privacy in Your Home
Your landlord must give you 24 hours' written notice before entering your unit for non-emergency purposes. Entry must take place at a reasonable time. Entry without notice is only permitted in genuine emergencies. Unauthorized entry is a breach of your right to peaceful enjoyment and can be disputed at the TAL.
How Does Privacy Law Apply to Landlords in Quebec?
Quebec's Law 25 applies to landlords operating in Quebec instead of federal PIPEDA for intra-provincial activity. Law 25 imposes stricter consent standards than PIPEDA, according to the Recording Law guide. Landlords must clearly identify why they are collecting personal information, obtain your consent, and use your information only for the stated purpose. Privacy complaints related to data handling can be filed with the Commission d'accès à l'information du Québec (CAI).
What Personal Information Can a Landlord Collect?
Landlords can collect information reasonably necessary to assess your application and manage the tenancy, including your name, contact details, proof of income, rental history, and references. A Social Insurance Number (SIN) is not required. Full banking details are not a permissible request. Consent must be obtained before running a credit check.
What About Surveillance Cameras?
Cameras are permitted in common areas such as lobbies and parking lots but must be accompanied by clear signage informing residents of their presence. Cameras must not capture the interior of rental units. Footage must be stored securely and accessed only for stated purposes.
Can a Tenant Access Their Own Personal Information?
Yes. Under Law 25, tenants have the right to access the personal information a landlord holds about them and to request corrections if the information is inaccurate. Requests should be made in writing.
What Can Tenants Do if Their Privacy Is Breached?
Tenants can file a complaint with the Commission d'accès à l'information du Québec for data privacy breaches. Entry-related privacy breaches can be disputed at the TAL.
Find a Verified Rental on liv.rent
liv.rent connects renters with ID-verified landlords across Quebec, including Montreal, Quebec City, and Sherbrooke. Tenant data is handled in accordance with applicable privacy legislation.