Landlord entry notice rules in Ontario: what landlords and tenants need to know

This guide covers Ontario tenancy law only. For other provinces, see our [rental laws guides].

In Ontario, a landlord's right to enter a rental unit is governed by the Residential Tenancies Act, 2006. Tenants have the right to privacy and quiet enjoyment of their home. Landlords must follow strict rules about when and how they can enter.

How Much Notice Is Required?

Landlords must give tenants at least 24 hours' written notice before entering a rental unit. The notice must state the reason for entry and the date and time the landlord intends to enter.

When Can a Landlord Enter?

Entry must take place between 8 a.m. and 8 p.m. A landlord cannot enter outside of these hours unless the tenant agrees at the time of entry.

What Are Valid Reasons for Entry?

Under the Residential Tenancies Act, a landlord may enter to carry out repairs or maintenance, inspect the condition of the unit, show the unit to prospective tenants or buyers, or for any other reason allowed under the Act. The notice must clearly state the purpose of entry.

When Can a Landlord Enter Without Notice?

A landlord can enter without notice only in genuine emergencies, such as a fire, flooding, or a serious risk to safety. Entry without notice is also permitted if the tenant has agreed to the entry at the time it occurs. No other circumstances permit entry without notice.

What if a Landlord Enters Without Proper Notice?

Entering a rental unit without proper notice is a breach of the tenant's rights under the RTA. Tenants can file an application with the Landlord and Tenant Board (LTB) if a landlord repeatedly enters without notice. The LTB can order the landlord to stop and may award compensation to the tenant.

Can a Tenant Refuse Entry?

A tenant can refuse entry if proper notice has not been given or if the proposed time falls outside permitted hours. If the landlord has followed the correct process, a tenant cannot unreasonably refuse access. Repeated refusal of valid entry requests may give the landlord grounds to apply to the LTB.

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