How rental disputes work in Manitoba: a guide for landlords and tenants
Landlord and tenant disputes are handled by the Residential Tenancies Branch (RTB), which offers mediation, hearings, and binding decisions under the Residential Tenancies Act.This guide covers Manitoba tenancy law only. For other provinces, see our [rental laws guides].
In Manitoba, rental disputes between landlords and tenants are handled by the Residential Tenancies Branch (RTB). The RTB administers the Residential Tenancies Act, provides information, investigates complaints, and holds hearings for unresolved disputes. Its decisions are legally binding.
What Kinds of Disputes Can the RTB Handle?
The RTB handles a wide range of landlord and tenant disputes, including unpaid rent, security deposit claims, rent increase disputes, maintenance failures, illegal entry, and eviction notices. Both landlords and tenants can file applications.
Is Mediation Available?
Yes. The RTB offers mediation where both parties agree to participate, according to the Manitoba government. Mediation provides an opportunity to reach a voluntary resolution before a formal hearing takes place. If mediation does not resolve the matter, the case proceeds to a hearing.
How Do You Start a Dispute?
Contact the RTB to obtain the appropriate application forms and guidance on the correct process for your type of dispute. Applications can be submitted in person or by mail. The RTB can also provide information over the phone at 204-945-2476 in Winnipeg, or toll-free at 1-800-782-8403 elsewhere in Manitoba.
What Evidence Should You Gather?
Gather your tenancy agreement, all notices received, rent receipts, photos of any issues, condition reports, and records of all written communications with the other party. Organised evidence helps your case proceed efficiently and supports a clear outcome.
What Happens at a Hearing?
An RTB hearing officer reviews the evidence from both parties and issues a written, binding decision. If a party fails to comply with an RTB order, enforcement can proceed through the Manitoba court system.
Can a Decision Be Appealed?
RTB decisions can be appealed to the Court of Queen's Bench of Manitoba on questions of law. Strict timelines apply, so act promptly if you intend to challenge a decision.
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