Cleaning and damage rules when moving out in Quebec
In Quebec, tenants must return the unit clean and in its original condition subject to normal wear and tear, with any damage claims handled through the Tribunal administratif du logement (TAL).This guide covers Quebec tenancy law only. For other provinces, see our [rental laws guides].
When a tenancy ends in Quebec, tenants have obligations around cleaning and damage under the Civil Code of Quebec, administered by the Tribunal administratif du logement (TAL). Since security deposits are prohibited in Quebec, landlords who wish to claim for damage or cleaning must apply to the TAL rather than deduct from a deposit.
What Are Tenants Responsible for at Move-Out?
Tenants must return the unit clean and in the same condition as when they moved in, subject to normal wear and tear. This means cleaning all rooms, appliances, and fixtures, removing all belongings, and repairing any damage caused during the tenancy that goes beyond normal wear and tear, according to tenantrights.ca citing the Civil Code.
What Is Normal Wear and Tear?
Normal wear and tear refers to the natural deterioration of a property through reasonable use over time. Tenants are not responsible for it. Examples include minor scuffs on walls, faded paint, and gradual carpet wear from regular use. A landlord cannot claim compensation for these items at the TAL.
What Counts as Damage Beyond Normal Wear and Tear?
Damage beyond normal wear and tear is the tenant's responsibility. Examples include large holes in walls, broken fixtures, stained flooring, smoke or pet damage, and deliberate damage. If the landlord believes the tenant caused damage beyond normal wear and tear, they must apply to the TAL for a compensation order.
Can a Landlord Charge for Cleaning?
A landlord cannot deduct cleaning costs from a deposit in Quebec, as deposits are prohibited. If the unit is left in an unacceptably dirty condition, the landlord must apply to the TAL and provide evidence that the cleaning required goes beyond what tenants are normally expected to leave behind.
How Are Damage Claims Handled in Quebec?
All damage claims must go through the TAL. The landlord must demonstrate that the damage goes beyond normal wear and tear and that claimed costs are reasonable. A move-in inspection report and photos are valuable evidence for both parties in TAL proceedings.
Tips for Protecting Yourself at Move-Out
Clean the unit thoroughly before handing back the keys. Take dated photographs of every room after cleaning. Keep copies of any move-in condition notes or photos to compare against the move-out condition if the landlord makes a claim.
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liv.rent lists verified rentals across Quebec, including Montreal, Quebec City, and Sherbrooke. Secure document storage keeps move-in and move-out records accessible on the platform.