Cleaning and damage rules when moving out in Ontario

This guide covers Ontario tenancy law only. For other provinces, see our [rental laws guides].

When a tenancy ends in Ontario, tenants have obligations around cleaning and damage under the Residential Tenancies Act, 2006. Understanding what landlords can and cannot charge for at move-out helps both parties avoid unnecessary disputes.

What Are Tenants Responsible for at Move-Out?

Tenants must leave the rental unit reasonably clean and remove all their belongings. Routine cleanliness expected at move-out includes sweeping, wiping surfaces, cleaning appliances, and removing all rubbish. Tenants are also responsible for repairing damage they caused that goes beyond normal wear and tear, according to tenantrights.ca.

What Is Normal Wear and Tear?

Normal wear and tear refers to the natural deterioration of a property through reasonable use over time. Tenants are not responsible for it. Examples include minor scuffs on walls, small nail holes, faded paint, and worn flooring from regular use. A landlord cannot charge for these items.

What Counts as Damage Beyond Normal Wear and Tear?

Damage beyond normal wear and tear is the tenant's responsibility. Examples include large holes in walls, broken fixtures, stained carpet, excessive grease buildup on appliances, and deliberate damage. Landlords can apply to the Landlord and Tenant Board (LTB) for a monetary order to cover these costs.

Can a Landlord Charge for Cleaning?

Yes, but only if the unit was left in an unusually dirty condition beyond reasonable move-out expectations. Landlords may charge for cleaning only if the rental agreement says so or if the unit requires cleaning beyond what is normally expected, according to tenantrights.ca. Any charge must be reasonable and documented.

How Are Damage Claims Handled in Ontario?

Ontario does not permit damage deposits. If a landlord believes the tenant caused damage beyond normal wear and tear, they must apply to the LTB for a monetary order. The move-out inspection report and photographs serve as key evidence. Tenants can contest the claim at the LTB.

Tips for Protecting Yourself at Move-Out

Take dated photographs of every room after cleaning on the day you leave. Attend the move-out inspection and request a copy of any inspection report. Keep records of all communications with your landlord about the condition of the unit.

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