Paying for rent illustration - holding up cash, union pay card, cheque

How to Pay Rent to your Landlord

4 Ways to Pay Rent

Gone are the days when your hand would cramp writing a year’s worth of rent cheques to present to your landlord. At last, we have a variety of rent payment options available to tenants.

Every tenancy agreement should specify the acceptable forms of rent payment. The e-transfer option has grown in popularity thanks to the ease of use and lack of paper required. Currently, there are 4 ways to pay your landlord in BC:

  • E-transfer – A log of all e-transfers will be electronically stored for your records and your landlords.
  • Cash – When paying by cash, the landlord MUST provide a rent receipt proving the rent was paid. Both landlords and tenants should keep copies of these receipts for their records.
  • Cheque – Typically, your banking records and bookkeeping will offer sufficient record of rent payments paid by cheque.*
  • Credit Card & soon UnionPay – When using the app, you can pay by American Express, MatserCard or Visa (via Stripe payment gateway) and soon users will have the additional option to pay rent using UnionPay. Visa and MasterCard are currently the only forms of payment accepted on the platform.

Sign up here to receive the latest release news on this new payment option.

*As a reminder, post-dated cheques can ONLY be requested as long as it’s a term included in the agreement and can only be for the duration of the lease term (i.e. one year’s worth of cheques). If a tenancy ends earlier, all uncashed cheques must be returned to the tenant.

How to Pay using

Landlords and tenants love that they can currently make rent payments in, using a credit card (Visa, Mastercard, American Express). And soon, our latest payment feature, UnionPay, will offer users another payment option. These paperless ways to pay rent help both landlords and tenants:

  • manage cash flow
  • avoid missed payments
  • and for tenants, provides an opportunity to collect credit card points and, in turn, enjoy certain privileges and offers associated with the credit card.

Here is how to pay by Credit Card (and soon, UnionPay) in the app:

1. Landlord must first send Payment Request to tenant via chat in order to facilitate rent payment in the app.

2.Tenant will see a payment request, stating the amount due, due date and a Payment Method drop-down box.

3. From the Payment Method drop-down list, select the preferred method of payment. Select continue.

4. Input card details and billing address. Select continue.

5. A summary of Payment Details including newly entered credit card information will display. This will include a processing fee. The tenant can click on the ⓘ Info icon to open a pop-up window displaying processing fee details. Close the window.

6. If everything is correct, the tenant must agree to Terms & Conditions (checkbox) and click Pay Now to complete payment.

7. A payment completed window will display. An option to export the payment confirmation will allow tenants to save a copy or email a rent receipt to themselves. Click Done to close.

8. Payment Sent will appear in the original chat conversation initiated by the landlord’s payment request.

9. To view payment summary, select View details under Payment Sent conversation bubble.

Stay in the loop by signing up for the latest news regarding our up-coming UnionPay option here.

When does paying rent by credit card make sense?

In order for paying your rent with a credit card to make sense, these three things must apply:

  1. You want to earn additional points or miles to qualify for credit card rewards.
  2. You can pay off your credit card in full every month. If this isn’t the case, you will end up paying service fees, and interest on your credit card – in essence, increasing your rent payment.
  3. You have no consumer debt. You don’t owe money to anyone – not on your car, your sofa or an outstanding student loan – zero debt.

For additional information on Paying Rent in BC, please refer to the BC Government’s “Paying Rent” page.

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