Frequently Asked Questions

What do you need help with?

How to apply to a listing?

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How to book an appointment?

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How to sign a contract digitally?

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How to verify my ID?

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How do you get a Liv Score?

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What happens to the uploaded ID pictures? Can landlords obtain a copy in case of legal issues?

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What are acceptable forms of ID?

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The BC government only allows DocuSign for signing digital contracts to ensure security. Is it secure to sign contracts within your app?

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What personal data is being collected from social media?

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Are credit reports available for the landlord to see?

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