Frequently Asked Questions

What do you need help with?

How to apply to a listing?

How to book an appointment?

How to sign a contract digitally?

How to verify my ID?

How do you get a Liv Score?

What happens to the uploaded ID pictures? Can landlords obtain a copy in case of legal issues?

What are acceptable forms of ID?

The BC government only allows DocuSign for signing digital contracts to ensure security. Is it secure to sign contracts within your app?

What personal data is being collected from social media?

Are credit reports available for the landlord to see?